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FAQ

Feel free to contact us with any questions related to pricing, process, or specifics of our 3PL solutions. If you didn’t find an answer to your question from the area below, contact us and we will do our best to assist you!

What is your location?
Why Should I use Indiana Warehouse?
Do you offer ramp and loading dock?
Is your warehouse climate controlled?
Do you offer customized services?
When can we reach you?
What is included in your fees?
Why can’t I just lease my own warehouse?
How am I charged if I move my inventory at the end of the month?
Do you ship or do freight deliveries?
Do you store specific kinds of products?
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What is your location?

Indiana Warehouse is located in Indianapolis, which is nicknamed the “Crossroads of America” due to its location near major interstate highways ready to serve the nation. We are only a few miles away from 4 of these highways, making it easy for your products to reach their destination.

Why Should I use Indiana Warehouse?

If you have needs for pallet storage or handling on a monthly basis, we offer a complete array of services at competitive pricing. With Indiana Warehouse, our professional staff will unload your palletized shipments and receive them into our inventory software that provides you with real-time visibility. When you are ready to ship the products back to yourself or a customer, simply create a request in our software and we’ll take care of the rest.

Do you offer ramp and loading dock?

Indiana Warehouse has 18 loading docks + ramps.

Is your warehouse climate controlled?

If you require a climate-controlled unit, we can provide that.

Do you offer customized services?

We provide our customers with customized services to meet your unique needs. It doesn’t matter if you require one pallet or one hundred, we cater to your business’s requirements and goals.

When can we reach you?

Our business hours are from 8:00 AM-5:00 PM EST, but you can reach us anytime simply by making an appointment.

What is included in your fees?

Pallet storage comes with only three fees: Unloading the pallets when you ship them to us, the monthly storage costs, and shipment to a new location if/when necessary.

It’s important to note that our rates are based on rackable packages (meaning they’re under 7ft high). We understand if your inventory doesn’t meet that requirement and we’re happy to meet your needs. Contact us directly so we can give you a fair and accurate quote.

When renting a space, we charge you on a per square foot basis.

Why can’t I just lease my own warehouse?

Well, you can. You can lease your own warehouse if you have plenty of money to invest in improvements, the time to focus on warehousing and fulfillment issues, and a predictable sales pattern. For most business owners, that isn’t the case. Why pay for space you may not always use and pay for labor that you don’t always need? Indiana warehouse provides you with outstanding service and allows you to pay only for what you use.

How am I charged if I move my inventory at the end of the month?

We bill each of our customers on a monthly billing cycle, beginning on the day your products arrive.

Do you ship or do freight deliveries?

We do. If you tell us what you’re shipping and where you’re shipping it to, we can find and arrange the carrier. Before proceeding, we will be sure and offer you a pricing estimate.

Do you store specific kinds of products?

We work with a diverse array of products and flexibly strive to meet your needs. Our pricing assumes your product requires only ambient storage; however, we also offer temperature – storage if that’s what you need. Let us know and we will work with you!

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